I cant get a 2nd monitor to work

[Tinmantle]

I'd heard there's enough to use 4 displays with the IT8 but I can't get the 2nd one detected. Main monitor is on HDMI port and I have a USBC to hdmi cable to go into a mini monitor. This mini pc is pretty new and Ive never hooked up a 2nd display this way via USB C so I think I am missing something.
Thanks for any assistance

 

[Geekom Official]

Hello Tinmantle, thank you for sharing. your question has been noted. Will reply you with solution ASAP.​

 

[Geekom Official]

It could be :

1. The MINI IT8 does not support Hot-plugging if you're using a Type-C Hub, please make sure it's all connected before turning on the Mini IT8
2. Please check your mini monitor compatibility, Mini IT8 doesn't matches all kinds of monitor.
3. Check the USB-C to HDMI cable if it's still working fine.
4. At each interface of the cable, make sure it's all tight connected to the Mini IT8

Please to have a try. Let us know if there's anything we could assist you with.

 

[Tinmantle]

Hey! Thank you for the help, I did manage to figure it out with the simplest of solutions and that was just an easy reboot. ?
Thought pc was off before plugging in but it had been in a sleep.
Anyways, good to know about hot- plugging, I can at least take that away from this.
Cheers!

 

[Geekom Official]

Glad to hear from you again W/ the problem solved, well done, mate.

Come back to The GEEKOM Forum anytime. Cheers!